Questions and Answers

Where will Sterling-Ascott post my house on the Internet?
On the Sterling-Ascott website the MLS, and other local magazines.

Do I need to supply pictures of my house?
All of the FSBO plans include digital photos. When we list your house, we will also make an appointment for one of our Realtor staff members take 6-10 digital pictures of the interior and exterior of your house. These will be posted on the MLS, and on the various websites.

What else is included in the Sterling-Ascott listing program?
It depends on your selected plan. Please refer to the plan list above.

How long does it take to list my house?
We'll call you to setup an appointment to take photos of your home and sign the listing agreement. Once the paperwork is done, your house will be posted to the MLS within 48 hours.

When do I need to pay for Sterling-Ascott's services?
Our full service program is paid through escrow only when your home closes -- you pay nothing in advance. On our FSBO program, the fee is due when we list your home.

Will I owe any commission when I sell my house?
When you post on the MLS, you decide what commission to offer buyers' agents to show your home. If the buyer who purchases your home is represented by an agent, you will owe that commission to the buyer's agent. If you find your own buyer, you can save that fee and pocket it yourself.

Will all Realtors show my house to their clients?
Yes, this is part of the MLS program which includes the Centralized Showing Service. All showings are coordinated through this service so that you do not have to handle showing calls. You can personalize your instructions for showing requesting an advance notice.

What if a buyer contacts me directly after being shown my house?
You will still owe the Realtor who showed your house to that buyer the buyer's agent commission as specified in the listing agreement and on the MLS.

What if a prospective buyer contacts Sterling-Ascott directly?
If a Sterling-Ascott agent shows the home to a buyer, and that buyer purchases the home, the Sterling-Ascott agent will expect to collect the commission, just like an agent from another company would.

Do I need to be home for showing?
No. One of the advantages of using Sterling-Ascott rather than selling your home directly yourself is that we supply a lockbox, so we or any other licensed Realtor can show your house whether you are there or not.